How a Guarantee Makes Better Mission Clothing

Q: "How does a guarantee actually make the clothing better?"

It sounds backwards, but our 2-Year Guarantee is the reason our gear keeps improving. Here's the loop: when something wears out, the missionary emails us a photo and we replace it — and that feedback tells us exactly what failed and why.

Over hundreds of thousands of missionaries, that's taught us how to sew pockets, where to reinforce pants, and which fabrics balance comfort and durability. Most stores never learn when their gear fails, because customers have no reason to report it.

We do — because if it fails, we pay to replace it, not you. That's a strong incentive to make the best missionary clothing on the planet.

Tip: Buy the items the guarantee covers (suits, pants, shirts, and H-Line shoes) — with the companion piece where it's required — and let the guarantee do the worrying.

"What we need now is the greatest generation of missionaries in the history of the Church."

— Elder M. Russell Ballard, "The Greatest Generation of Missionaries" (October 2002)