Frequently Asked Questions
Our return policy for both the MissionaryMall and Sister MissionaryMall can be found here:
What is and isn't covered by the 2yr. Guarantee, along with additional details, can be found here:
Please ship your returns to the following address:
940 S. 2000 W. Ste. 120
Springville, UT 84663
- Creating an account with us
- Liking or following our social media accounts
- Engaging with us on our social media accounts
- Submitting a video review
- Giving referrals
- And more!
or go to MissionaryMall.org and click on the person icon on the top right.
It will ask you to either log in to your account or create an account.
Once you’re in your account, you are able to click the black box in the bottom left corner that says “Check Rewards”.
There, you can see how many points you have and what rewards you can unlock and use towards your mission gear.
Have other questions?
Feel free to reach out to us at firstname.lastname@example.org, and we can help you with whatever you need!
Go to MissionaryMall.org/pages/gift, fill out the requested information,
and submit a clear, readable photo of your call.
This gift only applies to people who have a mission call but have not yet begun MTC training.
Once you’ve submitted your call, please allow 24-48 hours for your submission to be accepted, especially over weekends.
The reward will be available in the form of points on your account on MissionaryMall.org.
Also, feel free to share this link with any other recently called missionaries you may know!
Check out our our Online Fitting Room!
We've been outfitting missionaries since 1997.
Since then, we've learned a couple of tricks to make your life easier when ordering clothing online!
Thanksgiving day & Christmas Day: CLOSED
Christmas Eve Day & New Years Eve Day: 10a-3p
Halloween, Fourth of July & 24th of July: 10a-5p
New Year’s Day: 11a-6p
General Priesthood Meeting of General Conference: 10a-5p
Black Friday: 9a-5p
UPS and DHL are the most reliable and efficient.
USPS can seem more cost effective, but does not have accurate tracking or delivery notifications, whereas UPS and DHL have guaranteed delivery, so you know exactly when your package will arrive.
USPS can be tricky as far as shipping internationally is concerned; USPS hands off packages to the local post office once they get to a foreign country, hence shipment tracking usually won't work for the final leg of the journey on international shipping.
Packages are then also subject to the problems of the in-country mail service (theft, inspection, delays, etc), whereas UPS and DHL handle all packages in-house from start to end.
Info for all MissionaryMall stores, including location, hours, and contact info, can be found here:
Shipping/Order Fulfillment Center: email@example.com
Customer Service: firstname.lastname@example.org
Sister MissionaryMall: email@example.com
Outlet Store: firstname.lastname@example.org
Website Manager: email@example.com
Marketing Manager: firstname.lastname@example.org
Owners: email@example.com, firstname.lastname@example.org
For any other inquiries please email: email@example.com
Please refer to the above directory, and email a copy of your resume and cover letter to the appropriate store.
Please include why you believe you would be a good fit for our team in your cover letter.
Be advised that our sales floor positions do require the applicant to be a returned missionary, as the experience is needed to assist customers.
This is job experience we require, and is not intended to exclude anyone from being part of the MissionaryMall family.
If you have not had the opportunity to serve a mission, you may still apply for positions in any of our departments: alterations, receiving, shipping, warehouse, restocking, social media, purchasing, or modeling.